Commercial management of the tenant requires the "Tenant Admin" role.

Default assignment

The user who created the "Tenant" was automatically assigned the roles of "Tenant Admin" and "Tenant User".

Click here to get to the administration area of the tenant.

The Tenant Summary

The Tenant Summary shows its name, id, created date and a button which leads to the administration page for the subscription:

Change Tenant Information

Tenant information (name, address, billing address etc.) can only be changed via our payment provider Stripe (see below)!

Manage Tenant And Subscription On Stripe

cybernality uses the Stripe payment platform to process payments. All commercial information is also managed here. To manage your own information in Stripe, please click on the corresponding Stripe symbol. This opens an external website with the Stripe customer portal.

You can do the following here:

• Cancelling a subscription

• Change, add or delete payment methods

• Manage the billing address etc.

• View and download invoices

To get back to your “Tenant Summary” page you have to click on “back to addoptIO GmbH (cybernality) in the left area of the page.

Add “Tenant Admins”

To add a “Tenant Admin” click on the + symbol on the right-side of Tenant Admins area:

You are now on the page to add one or more “Tenant Admins” to your tenant. The list shows all tenant users from which you can choose to apply the new role.

Select the users to whom you want to add the “Tenant Admin” role and click “Add”. Once you have successfully added the roles, you can click on “Go back”.

Prerequisites for adding a tenant admin

In order to define an admin, this person must have a cybernality user with a display name and also must be part of the tenant.

Delete “Tenant Admin”

To delete a ‘Tenant Admin’, click on the avatar icon on the right-hand side of the user entry:

Prerequisites for deleting a tenant admin

To delete a tenant admin, you must first ensure that at least one other tenant admin is defined.

You cannot delete yourself as a tenant admin.

How to delete a Tenant?

A tenant cannot be deleted. Instead, the associated subscription must be cancelled and have expired. The tenant is then deleted by cybernality.