With notifications from cybernality, you can continue working wonderfully in MS Teams. Collaboration during evaluation and analysis is simplified, distribution to different specialist groups is made possible and subsequent further processing of the information in third-party tools such as ITSM etc. is facilitated.

What options are available?

There are different ways to get cybernality notifications in MS Teams:

• via Teams channel email address (rate limiting can cause problems)

• via Azure Bot service that posts the messages to your Teams channel (higher implementation effort, but free design options for formatting messages in teams)

• via incoming webhooks (simple and quick to implement)

We offer a ready-made integration for the latter option, which we will explain in more detail below.

Preparations in MS Teams

To automatically post to a chat or channel when a webhook request is received, create a workflow from scratch using the “When a Teams webhook request is received” trigger. You can read more about it here.

Create API Recipient of type ms_teams_webhook

After you have created the ‘incoming webhook’ in MS Teams, you can create a new API Recipient in cybernality. To do this, proceed as follows:

Navigate to the Recipients section:

Click on the MS Teams icon on the right-hand side of the API sub-area:

A popup window opens where you define the name of the new api recipient:

After submitting, you will be redirected to the recipient form where you can add further information:

It is mandatory to fill in the MS Teams webhook URL. After adding, press enter to save the change.

You can also enter a description and an avatar icon for this Api recipient.

In the ‘Triggers’ section, you decide when you want to receive notifications, either for new or updated results or both.

Final ToDos

To be able to receive notifications in your new MS Teams channel, you still need to connect the recipient to an analytic bucket:

That was it. Now you can receive messages in Teams! That is how it looks like: